Shipping & Delivery

At POKKA INDIA, we aim to deliver your order quickly and reliably. Here's everything you need to know about our shipping process.


🚚 Free Shipping

Enjoy FREE standard shipping on all orders of INR 399 or more. Orders below INR 399 are charged a flat shipping fee of INR 60.


📦 Order Processing Time

All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays). You will receive a confirmation email with your tracking details once your order has been dispatched.


🇮🇳 Domestic Delivery Timelines (within India)

Region Estimated Delivery Time
Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad) 2–4 business days
Tier 2 & Tier 3 Cities 4–6 business days
Remote & Rural Areas 6–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.


🌍 International Shipping

We also ship internationally at a flat rate of INR 1,700 per order. International delivery typically takes 10–21 business days, depending on the destination country and customs clearance.


📋 Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to track your order through our courier partner's website.


❓ Frequently Asked Questions

Do you offer Cash on Delivery (COD)?
Please contact us at our Contact page to check COD availability in your area.

What if my order is delayed?
If your order has not arrived within the estimated timeframe, please reach out to us and we'll investigate immediately.

Can I change my delivery address after placing an order?
Address changes can be requested within 24 hours of placing your order by contacting our support team.


📬 Questions?

For any shipping-related queries, visit our Contact page or review our Return & Refund Policy.